Manhattan Home Design, a furniture firm concentrating on mid-century modern and modern pieces, positions itself as a service provider of " budget friendly high-end." The firm uses a curated collection of furniture, including legendary reproductions and original designs, intending to bring high-grade, trendy pieces to a large target market.
Brand Viewpoint and Products
The brand's core viewpoint, as highlighted by chief executive officer Becca Polak, is to offer useful and fashionable furnishings that forms the means individuals live. Polak, a former company legal representative who acquired Manhattan Home Design in May 2024, brings a focus on customer-centric solution and top quality. The business's brochure includes prominent things like the Mario Bellini Couch and the Ducaroy Couch, commonly made with premium products such as Italian natural leather and velour.
Manhattan Home Design Reviews and the Sitejabber Experience
A detailed consider Manhattan Home Design Reviews from both the business's web site and independent evaluation platforms exposes a mixed image. The Sitejabber site gives a specifically telling perspective, with an total rating of 2.6 out of 5 stars, recommending a pattern of consumer discontentment.
Favorable Responses:
Many consumers commend the aesthetic and quality of the furnishings, noting that items often go beyond expectations in regards to product and craftsmanship.
Some evaluations from the company's web site emphasize items as "statement-making" and " precisely what I required to pull the room together."
Older testimonials from third-party websites also discuss positive experiences with product top quality and prompt shipment.
Unfavorable Feedback:
Much more current evaluations on independent websites like Sitejabber and Houzz paint a much less desirable photo, with regular complaints regarding solution, worth, and deceitful marketing.
Usual complaints highlighted on Sitejabber and other platforms include:
Poor customer support: Clients report a lack of interaction and trouble fixing problems.
Misleading practices: There are discusses of products being noted as "in supply" when they are not, in addition to a " trickery" technique with furnishings quality and sales.
Shipping and distribution concerns: Lengthy hold-ups, unfinished orders, and harmed products upon arrival are frequently cited.
Difficulty with returns and refunds: Consumers have actually reported substantial obstacles in getting reimbursements or substitutes for damaged or poor-quality products.
Manhattan Home Design Becca Polak
Becca Polak is the CEO and proprietor Manhattan Home Design Becca Polak of Manhattan Home Design. Her background remains in the corporate and legal globe, and she acquired the business with the goal of boosting the on the internet furniture buying experience. She is likewise a factor to the company's blog site, where she blogs about interior design trends and suggestions. Her management is concentrated on curating classic, top quality pieces and transforming the firm's credibility through a extra customer-centric strategy.